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Results of 2001 Customer Satisfaction Survey - Customer Comments
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[ Survey Home ]
| What present service do you feel needs improvement and what type of improvement (i.e. stability, coverage, added features…)? | |
| S2-0500 | Punctuality and detail of Pacific weather. |
| S2-0501 | Web page would be nice for whole world... |
| S2-0502 | none |
| S2-0503 | Does the job for me as it is. |
| S2-0504 | Stronger signal strength on 2.5 and 20MHz Additional frequency coverage for 25MHz and 30MHz |
| S2-0505 | Your present services provide for my needs as an amateur scientist and radio operator. |
| S2-0506 | "more descriptive indices for geo alerts, for example aurora level indicator would be of use" |
| S2-0507 | "Additional power on all HF sites would be nice. Obviously, you must be using something close to an omni antenna to produce your coverage, so antenna technology probably wouldn't help your signal much." |
| S2-0508 | I would like to be able to receive WWV broadcast information more reliably rather than having to rely on the internet to provide my accurate time information. |
| S2-0509 | Keep the presentservice as is. |
| S2-0510 | "if possible, include live audio of WWV, WWVH and WWVB and all other time stations on the internet" |
| S2-0511 | Give WWV a stronger signal so that it cuts through the static. |
| S2-0512 | more public awareness |
| S2-0513 | radio propagation info |
| S2-0514 | "Service excellent. Only wish Solar Flux,A,K index report (Geo) reports were broadcast more than once and hour (+:18) Would like it 4 times if possible." |
| S2-0515 | I'd like to see WWVB have better response during atmospheric noise. Perhaps a simulcast central and eastern CONUS site? |
| S2-0516 | "I use WWV to keep my office's computer network on time, and to coordinate start times for car races. I also use it to set the frequencys on my HF radios. My Atomic watch listens to it. In general " |
| S2-0517 | consistent reception quality |
| S2-0518 | WWVB reception on the coasts |
| S2-0519 | Present services are needed and sufficient |
| S2-0520 | Better frequency coverage |
| S2-0521 | "As a Virginia resident, I'd be interested in better WWVB coverage/signal strength." |
| S2-0522 | WWVB daytime signal strength |
| S2-0523 | "I am about 40 miles from the transmitters so I never have reception problems but others I know across the US occasionally do. However, these problems are very rare and usually very short in length - in general, you're doing a GREAT job!" |
| S2-0524 | "The service works very well and is a model for the rest of the world. It would be nice to have better reception reliability and coverage; however, most of the problems are due to SW propagation which NIST has no control over." |
| S2-0525 | "I believe the NIST time service is a wonderful resource. Our needs are very limited (we need accurate time on all of our public PCs and workstations for time coding video and tracking compile time, etc.) but without the NIST we'd be rather lost." |
| S2-0526 | I don't think anything needs much improvement. We use broadcast WWV and WWVH to monitor propagation changes and it works well for us. |
| S2-0527 | "We are pleased with the present service. Lab calibration (frequency reference) checks are readily made to limited precision, but the limitations are due to propagation and lack of a secondary (phase-lockable?) standard here." |
| S2-0528 | WWVB coverage is marginal on the east coast |
| S2-0529 | Stability. Our greatest problem is failure to connect. |
| S2-0530 | Solar Activity Report / Propagation broadcasts more often than just once an hour. |
| S2-0531 | Added coverage area for WWVB |
| S2-0532 | "The only complaint I would have at all is regarding reception reliability of the 60 kHz signal, used as the standard for high-accuracy clocks around the house." |
| S2-0533 | Delays in internet signals make them sufficiently inaccurate that WWV is the primary source of accurate time. With more power the signal would be available more frequently and therefore more useful. |
| S2-0534 | None All Ok. Just keep WWV. |
| S2-0535 | Time standard signal needs to be re-introduced at 25 MHz. |
| S2-0536 | Coverage. |
| S2-0537 | shortwave service -- coverage |
| S2-0538 | "WWV and WWVB are sometimes very hard to receive on my portable SW radio. I live in L.A. but still there are times when none of the 5,10,15 or 20 MHz services can be received." |
| S2-0539 | coverage |
| S2-0540 | My WWVB clock must be near a window to receive adequate signal. More flexibility would be helpful. |
| S2-0541 | Stability and coverage are generally fairly good |
| S2-0542 | WWVH is hard to here but WWV is heard here in Montana fine. Thanks for ur service. |
| S2-0543 | More area coverage |
| S2-0544 | N/A |
| S2-0545 | More up to date/real-time geo-alerts |
| S2-0546 | "I primarily use the shortwave station WWV - I wish it had better coverage especially at higher frequencies. I can usually get 5 Mhz and sometimes 10 Mhz and 15 Mhz. I would prefer to listen on 10 Mhz and 15 Mhz more often, if propagation allows." |
| S2-0547 | none |
| S2-0548 | "I think at minimum, you should keep the Status Quo." |
| S2-0549 | The strength of signal is weak to set my Atomic Clock |
| S2-0550 | None at this time |
| S2-0551 | Adaquate for my needs. |
| S2-0552 | Coverage of east coast on 60 kHz is weak |
| S2-0553 | need better radio reception on US east coast |
| S2-0554 | access to wwv during the day |
| S2-0555 | Stronger RF signals on all HF frequencies to improve coverage area and RFI. |
| S2-0556 | stability coverage signal strength announcers to complete information before the auto cutoff at 45 seconds |
| S2-0557 | None at this time |
| S2-0558 | Service is great -- just need more transmitters! |
| S2-0559 | don't change a thing I love it like it is except you can use MORE POWER if you like |
| S2-0560 | None leave what works alone... |
| S2-0561 | Fine with present coverage |
| S2-0562 | The shortwave is somewhat unreliable. I really would like a better reception quality during all 24 hours. |
| S2-0563 | 60 kHz signal level |
| S2-0564 | Plain English Geo/Solar statements |
| S2-0565 | Time display |
| S2-0566 | None |
| S2-0567 | none |
| S2-0568 | The day/night map needs to cover from Pole to Pole. Would be nice if it could be expanded to full screen perhaps with an insert of the digital clock. |
| S2-0569 | No changes necessary |
| S2-0570 | none |
| S2-0571 | More power on the shortwave services. |
| S2-0572 | It would be helpful to have propagation numbers and forecasts updated more frequently. Sometimes they are a day old when received. |
| S2-0573 | "none, ok as is." |
| S2-0574 | "Increase reception reliablity in Southern New Jersey. Especially WWVB. My Oregon Scientific """"Time Machine"""" clock is rarely able to synchronize itself to your beacon." |
| S2-0575 | Improve service during yearly time changes improve accuracy for dsl connections. |
| S2-0576 | "WWVB, to get reliable clock settings of my time clocks anywhere in the USA day or night time." |
| S2-0577 | Audio quality of propagation info -- often difficult to understand the lady who does the broadcast after 0000 hrs UTC. Either educate her on how to speak clearly into the Mic or get someone who can do so. |
| S2-0578 | Added feature |
| S2-0579 | I cannot think of any present service which needs improvement |
| S2-0580 | None needed for my use. |
| S2-0581 | "For the services we use every thing is correct and in good working order, exception made of the inherent reception problems due to time of day, frequency used and season. " |
| S2-0582 | You folks are doing great for casual home use. Thanks!!! |
| S2-0583 | takes too long |
| S2-0584 | "None, the services provided are very adaquate." |
| S2-0585 | i am very happy the way you are doing it nown |
| S2-0586 | "upgrade your server so that it can handle larger volumes of people trying to access the NIST time and freq web page; that way, people would always be able to see the real-time clock that counts down" |
| S2-0587 | "Improved treansmitter power on 10,15, and 20 MHz." |
| S2-0588 | none |
| S2-0589 | For law enforcement applications WWV is presently providing excellent service. |
| S2-0590 | Meets my needs just fine as is. |
| S2-0591 | "Loading the Java clock to a Mac powered Netscape browser can be unreliable, particularly on noisy phone lines." |
| S2-0592 | WWV and WWVH: Please broadcast solar flux. Also A and K index and geomagnetic information every 10 minutes. |
| S2-0593 | whatr would i do witghout knowing EXACT time and propagation indicators i get form WWV?? |
| S2-0594 | I would like to receive a stronger signal with a very short antenna |
| S2-0595 | I am not a user with heavy demands. Present service is great to me. |
| S2-0596 | The Pacific has no useful WWVB sig. How about a 60 kHz sig. from WWVH? |
| S2-0597 | Accuracy of space wx forcasts in correlation to realtime HF radio propagation. |
| S2-0598 | "More output power for the transmitter, due to poor reception" |
| S2-0599 | None |
| S2-0600 | Keep it like it is--all of your sevices are quite valuable in their own right--I can't think of anything that needs improvement. |
| S2-0601 | No improvements necessary as everything is working just great. |
| S2-0602 | Keep up the good work. |
| S2-0603 | "The website--- Its SOOO ugly! Use some of those federal $$$ to get a web designer in there. Besides looking atrocious, it should also use cookies to remember my time zone." |
| S2-0604 | A little more output power might be nice for more reliable reception. |
| S2-0605 | WWV and WWVH signal strength. |
| S2-0606 | Present service seems adequate for my use. Need continued 10Mhz coverage for calibrating frequency standards in HF transmitting/receiving equipment. |
| S2-0607 | "Increased power at 5, 10, & 15 MHz" |
| S2-0608 | Really just an aspect of distance from Boulder/Ft. Collins to Colo Spgs... too long for groundwave and too short for skywave |
| S2-0609 | none |
| S2-0610 | Coverage |
| S2-0611 | I am very with the system as it is. |
| S2-0612 | It would be nice to see the WWVB signal on the east and west coasts. Keep it free. |
| S2-0613 | I would like to be able to see the current times (or at least the # of hours ahead/behind) major world cities are). |
| S2-0614 | "I can't download the program anymore that automatically updates my computer clock with the correct time. Also, I can never see the Java-enabled animation." |
| S2-0615 | "Audio on the geomagnetic alerts is sometimes hard to copy, especially under weak signal conditions. Processing the audio to compress the dynamic range might help." |
| S2-0616 | None - Excellent job! |
| S2-0617 | "since daily solar flux doesn't correlate too well with what the ionosphere is doing on that day, I'd like to see a measurement that better corrleates - I realize this isn't an easy task!" |
| S2-0618 | NISTIME should run in the system tray instead of taking up space on the taskbar. |
| S2-0619 | All ok. |
| S2-0620 | Coverage in the East Coast area of the United States. Sometimes VVH is unreadable in parts of the East Coast. |
| S2-0621 | "reliability, signal strength" |
| S2-0622 | coverage |
| S2-0623 | Not sure when i can receive it it works fine |
| S2-0624 | "SW broadcasts need more power, especially during daylight hours." |
| S2-0625 | Good system do not change |
| S2-0626 | "ALL, YOU DON NOT ADVERTISE ENOUGH ABOUT ANY OF THE SERVICES OFFERED. THAT'S YOUR FAULT. MOST PEOPLE DON'T EVEN KNOW YOU EXIST. SO I WOULD THINK THAT BETTER ADVERTISEMENT OF YOUR SERVICES IS IN ORDER." |
| S2-0627 | East coast coverage of WWV and WWVB |
| S2-0628 | Please give Solar terresial indices twice hourly |
| S2-0629 | I have no comment. |
| S2-0630 | I think it is just fine the way it is. |
| S2-0631 | "It's not your responsibility, but it would be nice to see radio time receivers integrated into more consumer electronics." |
| S2-0632 | NONE |
| S2-0633 | "Probanly my old Rx, a 1950's Halicrafter """"Sky Buddy""""" |
| S2-0634 | "Reception, and increased power if possible." |
| S2-0635 | PLEASE improve transmission/reception capabilities. I have numerous clocks set to WWV as a standard and they hardly ever see the signal! |
| S2-0636 | I am very well satisfied with your web site as it stands now |
| S2-0637 | java animation never works |
| S2-0638 | stronger signal on 2.5 (too much qrm) |
| S2-0639 | authenticated timebases |
| S2-0640 | SOLAR REPORT INFORMATION SHOULD BE TRANSMITTED MORE OFTEN. |
| S2-0641 | "The only reason I don't use ACTS is that NTP does, generally, a far better job in terms of accuracy and costs nothing. An improvement in accuracy in ACTS would be very nice, if it's even possible. " |
| S2-0642 | Internet time server down-time needs to be improved. |
| S2-0643 | None |
| S2-0644 | "I use WWV (10MHz) to set my watch occasionally, and almost daily to quickly check relative propagation conditions on the HF bands. " |
| S2-0645 | More Stations Nationally |
| S2-0646 | None |
| S2-0647 | none at this time |
| S2-0648 | "stability and more coverage over asia and the middle east, and europe there is no coverage " |
| S2-0649 | Easier access to the sourcecode to some of your computer tools would be nice. |
| S2-0650 | "I'm irritated that this is a US gummint service and the map display does not include the entire state of alaska; it does include the entire continent of southa america and, I believe, a portion Antarctica" |
| S2-0651 | more frequent broadcast of the Geo information and alerts. |
| S2-0652 | As a casual user of your service over the Internet I find the web site well designed and easy to use. |
| S2-0653 | Increased transmitter power for reception on handheld ham radios. |
| S2-0654 | None |
| S2-0655 | Coverage |
| S2-0656 | coverage |
| S2-0657 | "READ THE GPS,GEO,MARINE WX,ETC.,MORE FREQUENTLY. " |
| S2-0658 | Even better coverage from WWVB |
| S2-0659 | Service is generally good. |
| S2-0660 | The Radio Broadcast Service needs better coverage. |
| S2-0661 | WWVB still needs a bit more power for us East Coasters-WWV geomagnetic info more than once/hr |
| S2-0662 | "Present service is more than adequate at my Denver, CO location, but would be nice to get WWVB overseas." |
| S2-0663 | I like it as it is currently. It does all I ask of it. |
| S2-0664 | coverage |
| S2-0665 | I have not sensed any deficiencies during my use of your services. I am proud that my government has consistently made this service a priority and available. |
| S2-0666 | More readily accessible information about software clients to automate the update of computer clocks based on NIST time. |
| S2-0667 | None |
| S2-0668 | stability--strenght |
| S2-0669 | "The addition of a 25 MHz broadcast for WWV, and """ |
| S2-0670 | "Voice Transmitters need more power output. Also, changing from AM to FM or SSB could solve a lot of reception problems." |
| S2-0671 | Not sure. |
| S2-0672 | The internet based time.nist.gov isn't always available. It would be nice if it was. |
| S2-0673 | WWV reception reliability and coverage |
| S2-0674 | "Leave it the way it is , don't change a thing.." |
| S2-0675 | "More power to overcome pirates and jammers and those too close, especially on 5, 10 ,15 mhz" |
| S2-0676 | more output power on 20mhz.It is the best frequency to use as a calibration standard being the highest |
| S2-0677 | Add ticks at 29 and 59 seconds |
| S2-0678 | Ihave never been able to access the time due to net congestion. |
| S2-0679 | SW coverage |
| S2-0680 | More global coverage of WWVB for wristwatches and alarm clocks |
| S2-0681 | Stronger signal beter inside buildings and on automated clocks that use your signal. |
| S2-0682 | "I mostly use WWV, and I do use it often. You guys have done an excellent job with this!!" |
| S2-0683 | The present service is accurate and satisfactory for my needs. |
| S2-0684 | WWVB Reliable coverage and freedom from interference. |
| S2-0685 | Current service is adequate |
| S2-0686 | "As far as my personal use, there is no need for improvement." |
| S2-0687 | WWVB needs to have a good discussion with Mother Nature. More signal. |
| S2-0688 | NISTIME 32 Time Query/Query Server needs reliability improved. |
| S2-0689 | It is tough to get a good signal for a small clock that syncs on WWV (small internal antenna). |
| S2-0690 | Coverage. I feel that I would use it more often if I could receive it better. |
| S2-0691 | "A more powerful WWVB could help my atomic clock. Generally one of the frequencies is usable for manual setting, but there could be some improvement in that area as well. ba" |
| S2-0692 | Time and frequency presently meet my needs. Thanks. |
| S2-0693 | "Greater power for WWVB, so that it can be received reliably in the New England." |
| S2-0694 | "This is an excellent service, and very much appreciated. Crisp graphics, easy to use. No changes are necessary!" |
| S2-0695 | YOUR DOING FINE |
| S2-0696 | Reception/Signal on WWWV |
| S2-0697 | I am very pleased with the convenience of the NISTIME-32bit.exe utility. It just works! No fuss! |
| S2-0698 | Stability |
| S2-0699 | None |
| S2-0700 | Better WWV reception at sundown |
| S2-0701 | Do you realize that many of the online questions can not be answered? The website will not allow you to answer the questions. This is not planned is it? |
| S2-0702 | WWVB big power increase has failed to produce a 24 hr. reliable signal; still very much affected by propagation and season. Please fix. |
| S2-0703 | Better communication of services. I didn't know about the computer clock setting capability and will start to use it now since I'm aware of it. |
| S2-0704 | "Internet time should be available as a web service (i.e., exposed via HTTP using SOAP) to make it easy to programmatically determin the current time." |
| S2-0705 | "The volume is very low on the WWV telephone voice time-of-day service when I call from Cincinnati, OH - this could be improved. I do not have this problem on any other phone calls I make." |
| S2-0706 | "WWVB! Following the recent problem with the WWVB antenna and subsequent the return to 50 Kw of power, my clocks no longer reset, ever! (They used to reset 3 to 4 times a week) Please, please correct this problem." |
| S2-0707 | "Maybe use alternate frequencies for WWV/WWVH. Often they interfere with each other, sometimes severely." |
| S2-0708 | none |
| S2-0709 | "I would like the radio propagation conditions reports (i.e. muf, solar index, etc.)." |
| S2-0710 | This is an *excellent* service! Please keep up the good work. |
| S2-0711 | need more xmitter power |
| S2-0712 | N/A |
| S2-0713 | better propagation to eastern US |
| S2-0714 | coverage |
| S2-0715 | WWVB SIGNAL STRENGTH EAST COAST IMPROVMENT |
| S2-0716 | I feel the entire system works fine. |
| S2-0717 | "Overall, the service is quite reliable. On rare occasions, or when I'm at work, do I call the telephone number in Colorado." |
| S2-0718 | "Voice needs improvment, change to female." |
| S2-0719 | I can't think of any improvements needed. The service is fine as is. |
| S2-0720 | I am very happy with the web offering and find it meets my needs very well - what can I say? |
| S2-0721 | The web site is perfect for my needs |
| S2-0722 | none |
| S2-0723 | "Another useful feature would be a location/timezone indicator (ie enter city/state/country, get back the time zone and current time for it) This is especially useful in cases where a state or country is divided into multiple timezones." |
| S2-0724 | web page: some systems restrict ability to downlad and execute java aplets: need certification of website even if it is a dot-gov! |
| S2-0725 | I believe you guys are doing great. |
| S2-0726 | "Snapshop reporting is useless. The previous, continuous reporting was much more helpful" |
| S2-0727 | "Can not sync my computer time with your signal, perhaps because I am using a cable provider and not a telephone hook up?" |
| S2-0728 | Make WWVB reception more immune to atmospheric noise. |
| S2-0729 | Excellent service for my needs! |
| S2-0730 | "I'd like to see reference material regarding WWV broadcast schedule, and BCD encoding, available on the WWV Web page." |
| S2-0731 | Good reception is necessary for the astronomical expeditions I lead to various places around the world. |
| S2-0732 | "I'm very satisfied with what you presently offer, thanks!" |
| S2-0733 | It's great! |
| S2-0734 | It would be nice to see a time sync function added to the web page. |
| S2-0735 | none |
| S2-0736 | WWV Reception & coverage |
| S2-0737 | "While between jobs in my profession (actuarial) field, I have subbed in 32 schools in the Buffalo(NY) school system. I was stunned by how different the clocks worked in each school. Some master clocks were several minutes off the REAL time." |
| S2-0738 | better worldwide shortwave reception |
| S2-0739 | Need a web page generally available that explains the various internet-related services & how to use them |
| S2-0740 | This service is the most nearly perfect system this side of heaven. Doesn't need fixing. |
| S2-0741 | web page is slow |
| S2-0742 | NET CONGESTION is all I have seen all 6 times I tried to see the time on your web site. Not too impressive! |
| S2-0743 | world time zones |
| S2-0744 | reception of short wave radio service needs to be improved and made more reliable |
| S2-0745 | More frequent solar and geomagnetic reports. |
| S2-0746 | "None. I just listen to the time constantly, all day, every year." |
| S2-0747 | I receive the net congestion message too often |
| S2-0748 | coverage to eastern Canada (WWVB) |
| S2-0749 | "All I received is """"net congestion"""". never have received time" |
| S2-0750 | All my current needs are met. |
| S2-0751 | "the telephone service needs to be an """"800"""" number" |
| S2-0752 | Reception is not always available |
| S2-0753 | My father logs on with web tv and complains that he dosn't get a moving time clock. |
| S2-0754 | Put a transmitter on the US east coast to improve reception here. |
| S2-0755 | Please do not remove any existing services. |
| S2-0756 | "better coverage of wwvb, maybe an east coast transmitter" |
| S2-0757 | Geo -magnetic info more than once per hour |
| S2-0758 | compatibility of java web page with firewalls |
| S2-0759 | I would like to have propagation conditions at least 2 times an hour |
| S2-0760 | Tones make it difficult to distinguish zero beat from your carrier when adjusting oscillators. Maybe useful to sometimes send tones and ticks in SSB then alternate with carrier only. |
| S2-0761 | None noted |
| S2-0762 | None |
| S2-0763 | tx power |
| S2-0764 | No changes recommended. |
| S2-0765 | "Is the claim of .03% accuracy impossible due to the mechanics of computer """"reception"""" and display changing?" |
| S2-0766 | "significant weather reporting south pacific - more information, updated more frequently" |
| S2-0767 | Bob |
| S2-0768 | "Make it so we can actaully get the time. I constantly get a """"net congestion"""" box." |
| S2-0769 | coverage |
| S2-0770 | None |
| S2-0771 | Marine weather reports: On occasion the marine weather forecasts announcements are cut short. I would also like to see more time given to this service. |
| S2-0772 | Excellent services! I have no recommended improvements |
| S2-0773 | None |
| S2-0774 | none |
| S2-0775 | accesibility |
| S2-0776 | Better daytime signal for the North-Eastern USA. |
| S2-0777 | "Better Daytime signal, seperate weather and time services" |
| S2-0778 | "fine as is, please continue." |
| S2-0779 | satisfied with all of them i use |
| S2-0780 | We take an houly sample of time to keep our server as close to being on time as possible. It would be nice if the software would let us sample time more often. |
| S2-0781 | Would it be an idea to add other time zones outside the USA? |
| S2-0782 | "automatically update my computer clock, better reception for my clock at home which uses radio signal from Colorado (don't know frequency, etc - you should change the questions in the survey)" |
| S2-0783 | no new changes |
| S2-0784 | "At my last workplace, I had trouble with the java script b/c of a firewall (but that's not really a problem with the service)" |
| S2-0785 | more power to the transmitter for WWVB |
| S2-0786 | I found the site less than a month ago; so far it is serving my needs very well. |
| S2-0787 | None! |
| S2-0788 | "You are doing a FANTASTIC job, do not mess it up PLEASE." |
| S2-0789 | short wave radio reliability |
| S2-0790 | "It's hard to receive the 2.5MHz, but that is my antenna. I think the service is fie." |
| S2-0791 | Internet time needs more POPs so network latency is reduced. Also better accuracy. |
| S2-0792 | Insufficient time to read all data due limited 45 second transmission time constraint. Often clipped during maritime weather data for North Atlantic. |
| S2-0793 | "It would be good to add a new freq for WWV near 10Mhz, or Move 10MHz. There is so much computer hash on 10MHz in our area, picking a non-std freq (vis a vis digital equip) would improve reception." |
| S2-0794 | More guidance on choosing internet time servers for non-guru users <grin>. |
| S2-0795 | The reliability of getting an answer and not a busy signal. |
| S2-0796 | "Increase 2.5 MHz, 5.0 MHz, 10.0 MHz and 15.0 MHz signal levels. In the metropolitian areas have the FCC eliminate interfering operations that disrupt these services." |
| S2-0797 | speed |
| S2-0798 | none |
| S2-0799 | stability. the software frequently goes out and when I go to the website the links are out of date or having problems so I can't redownload it |
| S2-0800 | JUST FOUND THE SITE RECENTLY - EXCELLENT SERVICE |
| S2-0801 | just coverage |
| S2-0802 | "Coverage area seems to be """"spotty"""" if I'm traveling" |
| S2-0803 | "Woth a dedicated Internet connection, I have more difficulty setting my digital watch" |
| S2-0804 | "Expanded Geo Alert Information such as x-ray flux, also provide twice an hour." |
| S2-0805 | excellent and useful service -- thanks for your effort. |
| S2-0806 | Stability and coverage area |
| S2-0807 | "OFten one of the time servers seems to be down and I have to use another one. It might be useful to have a generic internet address and this would route to the first server found, or alternatively list all the time servers, and their health (up/iffy/down)" |
| S2-0808 | "East Coast reception often difficult to useless, esp. in and around Boston." |
| S2-0809 | NA |
| S2-0810 | Fine service as is!! |
| S2-0811 | "I have a clock that automatically sets itself from WWVB. In Eastern VA, sometimes it takes 1-2 days to pick up change to DST, 2-3 days for complete reset if clock has been restarted." |
| S2-0812 | "I like it just fine the way it is. It does all I want it to do, which is give me the correct time." |
| S2-0813 | "60 kHz not always """"there""""" |
| S2-0814 | "Internet time: I usually see """"Net Congestion"""" and am not able get the time data I seek." |
| S2-0815 | Reception reliability--- higher frequencies need more coverage in northwest Illinois |
| S2-0816 | Reception in Oregon sometimes marginal on HF freqs |
| S2-0817 | this is my first time so can't say. I have book marked the site and will visit it in the future. If I have any suggestions I take the survey again. David |
| S2-0818 | I'd like to receive your wave 24 hours a day in Japan because JJY has abandoned its service. |
| S2-0819 | None. |
| S2-0820 | none |
| S2-0821 | "Time only, on week of time """ |
| S2-0822 | "Ability to access. I have not been able to access the web site time service for the last two weeks due to """"Net Congestion""""" |
| S2-0823 | no delay and software change to display it in small box or on menu bar. |
| S2-0824 | Reduce interference from marine mobile users on 10 MHz. |
| S2-0825 | "Given the infrequency of my use, I don't believe I am qualified to provide a meaningful answer." |
| S2-0826 | "More reliability, esp. on 10 MHz (ie, more KW)" |
| S2-0827 | "Java animation loads very slowly, or not at all." |
| S2-0828 | The Web based time service experiences latency and could be improved. |
| S2-0829 | "MOST OF THE TIEM THERE IS NET CONGESTION, SO THE SERVICE DOES HELP ME AT ALL." |
| S2-0830 | "I use services just to set my clocks accurately. Service works great--I see no need for improvement of the www.time.gov website. I would reccomend is to increase awareness--I stumbled upon the site by accident, but find it very useful." |
| S2-0831 | Never can view the time due to net congestion. |
| S2-0832 | The server is a little slow responding at times |
| S2-0833 | A stronger WWV/WWVH signal would be of benefit to me |
| S2-0834 | None |
| S2-0835 | "NTP, where did it go? time.nist.gov doesn't work anymore." |
| S2-0836 | n/a |
| S2-0837 | Satisfied |
| S2-0838 | Optical ability to receive time/frequency information via high speed network. |
| S2-0839 | Current nistime software is fantastic. We depend on your time servers on a daily basis. |
| S2-0840 | stability |
| S2-0841 | Greater availability of web page the day after time change |
| S2-0842 | "I use a Frankfurt-based European radio-commanded clock (1500 km range). Would much appreciate a worldwide network being established for this or similar US product (I travel several times each year between Europe, USA, Australia and back)." |
| S2-0843 | WWVB 60 kHz frequency should offer more reliable reception. |
| S2-0844 | Coverage |
| S2-0845 | none |
| S2-0846 | WWVB coverage |
| S2-0847 | Add Internet Explorer Browser access |
| S2-0848 | "The java applet version of the time.gov site is always """"net congested""""." |
| S2-0849 | "New at this, so far its great. Used the Radio signal when in the service" |
| S2-0850 | All OK |
| S2-0851 | none |
| S2-0852 | Present service is good. |
| S2-0853 | "Web time display needs all world time zones, not just U.S." |
| S2-0854 | added features |
| S2-0855 | "I have a small shortwave receiver that I use for a number of things. WWV sometimes fades out in Missoula, MT. There is some local static at times. Any chance of an F.M. brodacast?" |
| S2-0856 | none |
| S2-0857 | The Web service should offer a form that will give the user a cookie for their time zone. The cookie would make the time display come up first instead of the select time zone graphic. |
| S2-0858 | None for me |
| S2-0859 | "Nothing really needs improvement, it is a good servce! :)" |
| S2-0860 | "Nothing I use needs any particular improvement, except once-in-a-while, I am unable to access """"www.time.gov"""". Would be nice if the running clock version could be used behind my company firewall. Thurs, 12 July 2001, 9:00pm EST " |
| S2-0861 | less refusals to allow access (more bandwidth) |
| S2-0862 | "WWV-improve wattage power,stability,coverage." |
| S2-0863 | Would be nice to be able to get the actual or true time for a large list of cities |
| S2-0864 | I like it just the way it is. Suits my needs perfectly. |
| S2-0865 | i think it would be neat if users had a option to change their computers time (clock) to the offical nist time. |
| S2-0866 | how can one improve upon perfaction! |
| S2-0867 | WWV better reception |
| S2-0868 | None. I like the website and is serves my needs |
| S2-0869 | Locate and stop Spanish-speaking users of the 10.00000MHz frequency who are calling each other. |
| S2-0870 | the webpage provides quick time checks; it would be nice if there was a mechanism to get directly to a US timezone without going through the top page (I saved the link once only to have it change format) |
| S2-0871 | power level on 10 and 15MHz should be higher for better reception. |
| S2-0872 | there is always net congestion on the internet time service. I can never get through. Very frustrating! |
| S2-0873 | "the reception reliability of the 60khz signal. there are many dead spots around the house and property. (saint louis, mo.)" |
| S2-0874 | include Canada |
| S2-0875 | "The NIST """"atomic clock"""" radio signal needs to be greatly strengthened for users in the Venice, Florida area." |
| S2-0876 | "I'm in Atlantic time, and we do use Daylight savings time. The TIME.GOV web site states we do not." |
| S2-0877 | EVERY THING IS OK |
| S2-0878 | None |
| S2-0879 | World wide coverage |
| S2-0880 | "We use it a lot in odd places, and reception is often almost un-hearable. make it louder" |
| S2-0881 | Better web response - I frequently get 'busy' responses rather than the time. |
| S2-0882 | None |
| S2-0883 | "At this time, I'm very satisfied with NIST Short wave radio transmission. No improvement necessary." |
| S2-0884 | "WWVB should have better reception in urban areas, NYC, so that my watches have less difficulty getting a signal. Maybe this needs more power or simply some slave transmitters." |
| S2-0885 | I like what it does |
| S2-0886 | "The 60KHZ service has poor coverage/reliability in the New York Metro area, probably owing to the electrical density in the area." |
| S2-0887 | "I love the WWV voice transmissions! Not only are they useful, but the sound can be """"hypnotic"""" (sp?) at times!!" |
| S2-0888 | "I'm behind a proxy at work, and cannot evenuse the web service; would like to see reduced accuracy http access for time." |
| S2-0889 | Solar indices should be broadcast 2 or 3 times per hour |
| S2-0890 | WWV coverage. We can't always receive it on the east coast. |
| S2-0891 | 60 Khz |
| S2-0892 | Everything was great! I see no need for changes. |
| S2-0893 | |
| S2-0894 | None |
| S2-0895 | Web Svc load time slow to no response |
| S2-0896 | current is ok |
| S2-0897 | Please make it a little easier for novices to find information about updating their PC's time. |
| S2-0898 | I do not have the ability to receive your radio broadcasts. I feel I would benefit if I could. Real time access to the radio broadcast over the internet would be beneficial to me. |
| S2-0899 | "20 MHZ coverage by more power, higher gain antenna or more southern location such as Puerto Rico." |
| S2-0900 | None |
| S2-0901 | time zones picked by the user. |
| S2-0902 | ** |
| S2-0903 | "On WWV-10 Mhz-read slower, clearer, & repeat. You faded right at """"nist"""" in the www part. I had to stay tuned until the announcement repeated. & a bug in your software: An """"individual"""" still has to enter something in the """"T2"""" field..." |
| S2-0904 | None |
| S2-0905 | We think it is a great service the way it is! |
| S2-0906 | Blank |
| S2-0907 | "Better coverage in the Continential US, also eventually further transmit facilities on east coast and (possibly) other overseas locations." |
| S2-0908 | none |
| S2-0909 | "Coverage, suggestions of products other than amateur radio/SWL gear." |
| S2-0910 | excellent as is |
| S2-0911 | "WWV HF transmission, reception is usually very poor" |
| S2-0912 | "Possibly, an increase in Xmtr power for better reception in distant areas." |
| S2-0913 | No change |
| S2-0914 | n |
| S2-0915 | "The NIST time machine, accessed by my Atomic Clock software is very slow. I assume it's NIST as I don't experience such a delay on other Internet connections." |
| S2-0916 | Better reception reliability |
| S2-0917 | cannot think of any |
| S2-0918 | ba |
| S2-0919 | ? |
| S2-0920 | |
| S2-0921 | .jbkjbh |
| S2-0922 | none |
| S2-0923 | na |
| S2-0924 | coverage |
| S2-0925 | ? |
| S2-0926 | Reception of WWV to the Northeast |
| S2-0927 | No substantive comments. |
| S2-0928 | Coverage Area |
| S2-0929 | More geophysical / propagation information |
| S2-0930 | * |
| S2-0931 | 0 |
| S2-0932 | ACTS: I don't know how to get my computer to use it. WebPage: ditto. |
| S2-0933 | Coverage |
| S2-0934 | "Include broader world coverage data including Asia, Europe and Africa" |
| S2-0935 | java script on web page |
| S2-0936 | none |
| S2-0937 | "Jsut wish I could hear other frequencies that are transmitting 20m, and 30m are usually only ones I can receive, but sometimes 2.5mhz " |
| S2-0938 | ACTS and NTP service are a great servie Please continue |
| S2-0939 | "There is some lag time between my updated time from NIST onto my computer and the actual time in my house- about 13 mins. I just noticed that it seems to be frozen, that is my computer clock. Which was keeping up before your website.Strange.?" |
| S2-0940 | Show Standard time ... along with Daylight Savings Times in all US Time Zones |
| S2-0941 | "None " |
| S2-0942 | Not much... great service! |
| S2-0943 | Macintosh version of NISTTIME |
| S2-0944 | "A bare bones, pop up calendar of astronomic, sidereal, and solar time." |
| S2-0945 | "WWVB became better after your antenna fix this summer. I cannot hear WWVB (with radio-clocks) and cannot sense the signal strength or interference. The ticks now synchronize w/WWV in mid-day and early afternoon, poor times for LW propagation." |
| S2-0946 | COVERAGE AREA |
| S2-0947 | "It would be helpful if the time were displayed in civilian form (with a.m. and p.m.), not just in military form." |
| S2-0948 | "Is terrific now, but accuracy is always """"an issue""""." |
| S2-0949 | Stronger Shortwave signal or clear channel standard AM band transmission |
| S2-0950 | Provide better coverage. Maybe increase transmit power? |
| S2-0951 | A toll free line for WWV and WWVH would be quite nice. |
| S2-0952 | since the new web pages were added I like it. I liked it before. Wish you remembered which zone I am in |
| S2-0953 | "Overall, I find this service to be of great value. I can access this """"TIME"""" service, compare it to my computer's RTC (real time clock) and make any adjustments that may be needed. " |
| S2-0954 | easier mechanism for getting time; also for other parts of the world |
| S2-0955 | WWVB signal strengh could be better in my area (Arizona) |
| S2-0956 | "WWVB signal on the East coast is still pretty weak. As the receivers are routinely surrounded by computers and other electronic equipment, it is next to impossible to syncronize clocks with it during the daytime." |
| S2-0957 | "The WWV station. Accuracy and quality are fine, but toll-free phone access would help." |
| S2-0958 | I really don't ask for improvements; I do ask that the present service not be discontinued. |
| S2-0959 | "Signals on WWV at 10.0 and 15.0. I use these when I'm working in Ham Radio to sync my clocks for contesting on my computers. Coverage is good, but interferance can be an issue." |
| S2-0960 | coverage |
| S2-0961 | More frequent broadcast of A and K indicies |
| S2-0962 | "Java animation locks up screen, don't get the time unless I disable animation. Also, time clock should continue to run, not just flash one snapshot time at time of mouseclick!!!! Show a running clock!" |
| S2-0963 | ACCESS ONLINE AND ACCURACY FOR USER RECEPTION |
| S2-0964 | More ERP to WWV for increased reception/readability. |
| S2-0965 | WWVB. Coverage could be better in the Upper Midwest. |
| S2-0966 | none |
| S2-0967 | A clock that will work without Java |
| S2-0968 | The Unix version ought to also be provided in RPM and Debian package formats. They should also provide a more intuitive interface for those who want it; the best way to do this would probably be to use GTK+. |
| S2-0969 | I like it just as it is. |
| S2-0970 | improved reception for northeast u.s. |
| S2-0971 | Have WWVH appear on at least one unique frequency which is not simulcast with WWV and vice versa |
| S2-0972 | completely satisfactory for my needs. |
| S2-0973 | I am very pleased with your web sight...as is. |
| S2-0974 | Voice announcements should be made slower! This is not FM |
| S2-0975 | "I am a new user of this service, I use it primarily to know what time it is for home use." |
| S2-0976 | Would like to be able to receive an RF signal any where in the usa |
| S2-0977 | The phone call to NIST is a local call for me. I would recommend the ACTS systme to more friends and family if it was a local call for them. |
| S2-0978 | OK as is |
| S2-0979 | "wwvb coverage in oregon is often too weak for cheap (Radio Shack) """"atomic"""" clocks" |
| S2-0980 | coverage and reception quality on HF radio |
| S2-0981 | |
| S2-0982 | i have no complaints. it fits my needs well. |
| S2-0983 | I am not sure when I am connected. |
| S2-0984 | wwv shortwave signal has been terrible most of the spring and summer. Probably due to sunspot activity. |
| S2-0985 | "Signal Strength of WWVB here at Portland, Oregon" |
| S2-0986 | none |
| S2-0987 | I have been very happy with your site and its accuracy. |
| S2-0988 | The Man is wonderin why you guys ain't workin your booty's off. |
| S2-0989 | would like to be able to acess time zones around the world |
| S2-0990 | |
| S2-0991 | would be nice to get 10 -11 accuracy but do not know if this is a reality |
| S2-0992 | your website is great but you should add more to it like other refrences for this type of webpage. |
| S2-0993 | WWV has been important to me for 40 years. Now that I am an amateur radio operator I have a button set on my radio and my portable also. |
| S2-0994 | No complaints |
| S2-0995 | Solar radiation. |
| S2-0996 | Sometimes it is difficult to receive frequency standard in central New Mexico. |
| S2-0997 | none |
| S2-0998 | "I didn't even know about ACTS, Internet and telephone time. I'll have to figure out how they work." |
| S2-0999 | "It would be nice if WWVH would also broadcast weather, GPS status, and propagation, at times adjacent to the WWV broadcast." |